Help and contact
Support
Contact
Email support@mannbadal.com for help with Proofy, purchases, document import, or privacy questions.
About Proofy
Proofy helps you save receipts, invoices, warranty documents, and proof-of-ownership details in a searchable local-first vault that can stay protected across your Apple devices with iCloud.
Purchases
Proofy purchases and subscriptions are managed by Apple. You can restore purchases inside Proofy Settings, and you can manage or cancel subscriptions from your App Store account settings.
Free AI Reads
Free users can use 10 free AI reads online. These require an internet connection because the selected proof document is sent to Proofy's extraction service for editable suggestions. If the service is unavailable or the free reads are used, Proofy lets you subscribe to Proofy Pro or continue manually.
Proofy Pro
Individual-proof sharing is available to everyone. Proofy Pro is a monthly subscription that unlocks ongoing scanning, photo/file imports, automatic store logos, full-vault export, iCloud sync, 30-day recovery, and ongoing AI extraction of tougher receipts and invoices. On-Device AI, OCR, and PDF text extraction remain available as local fallback.
iCloud Sync and Recovery
Eligible users can check iCloud status, sync manually, and open Recently Deleted from Proofy Settings. Proofy keeps deleted proofs recoverable for 30 days. Sync requires an available iCloud account and enough iCloud storage; local access continues while offline.
If your Apple account changes, Proofy pauses and asks whether to keep and seed the local vault or replace it with the new account's vault. A 30-day local safety snapshot is created before replacement.
Offline Use
Manual entry works offline. Pro AI extraction requires network access; Proofy Pro users can fall back to On-Device AI, OCR, or PDF text extraction if cloud AI is unavailable.
Review Before Saving
Proofy treats AI and OCR output as draft suggestions. Always review store, date, item, total, GST/tax, and warranty details before saving.